Ongoing IT care
The IT you already run, looked after as ongoing work. Enquiry only: we talk it through with you before anything is agreed.
What it is
We can look after the IT your business already runs, including ongoing support, licensing, hosting and website care.
It is ongoing work, and what we look after is agreed with you at the start.
Who it suits
A business that depends on its IT but has nobody looking after it, or would rather not do it itself.
How the work is usually shaped
- We start by finding out what you run today and who uses it.
- What we look after, and how, is agreed with you at the start, so you know what is covered.
- The scope and the price are set out in a written engagement before the work starts.
How an enquiry works
Tell us what IT you run now, who uses it and what goes wrong. A rough picture is enough to start.
Tell us what you need
Your name, your organisation, one way to reach you and a few lines on what you want done. You can attach examples if they help.
We talk it through
We reply by phone or email, whichever you gave us, and talk through what you need before we say what we would do. Nothing is agreed or paid by sending an enquiry.
You hear what it would cost
What we would do and what it would cost comes before any work starts, and you decide whether to go ahead.
If it is not for us, we say so
Some things are better done by someone else. We will tell you straight, and point you to someone who can help where we can.
What to have handy
- The computers, software and services you use now
- Who uses them, and roughly how many people
- Any hosting, licences or a website you pay for
- What goes wrong, or what you would like looked after
None of it is essential. A few lines on what you need is enough.
Please do not put passwords or sign-in details in an enquiry.
Our other business services
Ask about ongoing IT care.
The form asks what you need help with: say it is about ongoing IT care, and add a few lines. Nothing is agreed or paid by sending it.